Patient satisfaction with medical home quality high

Patient satisfaction with quality of medical homes high
Patient satisfaction with quality of medical homes high

HealthDay News -- A significant majority of patients report experiencing a high quality of care at federally-supported health centers with patient-centered medical home (PCMH) attributes, study findings indicate.

"PCMH attributes related to access to care and communication were associated with greater likelihood of patients reporting high-quality care," Lydie A. Lebrun-Harris, PhD, MPH, from the U.S. Department of Health and Human Services in Baltimore, and colleagues reported in  Annals of Family Medicine.

They analyzed data from a nationally representative sample of 4,562 people who participated in the 2009 Health Center Patient Survey. Patient perceptions of quality and PCMH attributes were assessed.

The researchers found that 84% of patients reported excellent/very good overall quality of services, 81% reported excellent/very good quality of clinician care and 84% were very likely to refer friends and relatives.

There was a positive association between patient ratings on the access to care and patient-centered communication attributes and patient-reported high quality of care on the three outcome measures.

References

  1. Lebrun-Harris LA et al. Ann Fam Med. 2013; 11(6):508-516.

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