Services provided by urgent care clinics in regards to pediatric care were examined by Gregory P. Conners, MD, MPH, MBA and colleagues in a policy statement published in Pediatrics. They issued the following recommendations for urgent-care centers treating children:
- Establish programs for monitoring and improving the quality of emergency care for children
- Consider and communicate the scope of care that the clinic can and should provide
- Develop principles that guide the extent of evaluation and management of complaints
- Offer guidance on what to do in severe cases, especially when it may be inappropriate for an urgent-care clinic to provide care
- Provide training on managing children, including those with special needs
“Well-managed freestanding urgent-care facilities can enhance the provision of urgent services to the children of their communities, be integrated into the medical community, and provide a safe, effective adjunct to, but not a replacement for, the medical home,” noted the authors.